Difficult Patients on NPBusiness.org

How To Work With Difficult Patients

If you’ve been in practice for any length of time, you know that business is not just about providing services, generating revenue, or effective marketing. More than anything else, business is about people. All in all, working with the public can be most rewarding. It feels great when you’ve been able to help someone. It …

Dealing with Difficult Patients

Every practice, now and then, has to deal with difficult patients. Unfortunately, these encounters cannot be avoided altogether. Yet, just a little preparation may keep confrontation and open hostility to a minimum. Why are some patients so difficult to deal with? Being confronted with a “challenging” person here and there is just part of working …

Get Rid Of Your Waiting Room

Nurse Practitioners and other  Clinicians can no longer continue business as usual. Our patients (clients, customers) deserve and expect much more. Gone are the days when a white coat gives one cart blanche to treat patients and staff indifferently behind the ruse of being busy. There is no doubt that you are busy. But just …